SERVICES – Process Improvement Specialists in Toronto

OPERATIONS CONSULTING SERVICES

FRESH IDEAS, LASTING RESULTS

At Focused Improvement Consulting, we are results-driven and committed to your success. We go the extra mile to understand your unique issues so we can deliver fresh ideas and focused strategies to keep your business current, competitive and profitable.

At the heart of it, we are experienced production people – happy and comfortable on the shop floor. But we are also successful business leaders and understand how to make the connection from the factory floor to the front office. That experience allows us to work effectively with your entire team to develop workable solutions and to ensure lasting results.

We believe in working with you for the right amount of time so that we act as a catalyst for your change. Along the way we teach and coach your people so that your team can carry out the change in the future. We focus your efforts to help achieve significant long lasting results.

Develop and Execute Strategy

Organizations are facing an increasingly dynamic business environment with disruption from new technologies as well as increased competition due to globalization and a changing geopolitical landscape with protectionist ideologies gaining popularity. To navigate the future with confidence and achieve sustainable growth; organizations need to make the right choices, in a clear and timely manner. We specialize in helping companies draft short-term, mid-term and long-term strategies that can deliver growth in this rapidly changing world.

However, drafting a good strategic plan is only half the work. Focused Improvement Consulting also works together with all levels of your organization to implement an action plan for executing that strategy. We work with your teams to execute that strategy. We then help develop the requisite skills within your teams to take that strategy forward. Our goal is to ensure long-term sustainable growth for your organization, and we will work shoulder to shoulder to execute the strategy.

Lean Six Sigma Training

Focused Improvement Consulting fully ascribes to the adult learning models that employ action and activity-based learning instead classroom “training”. Wherever possible, we engage participants in current challenges from within their workplace so they can experience both real-life issues, as well as the feeling of success that comes from applying new knowledge. We create and deliver programs driven by the strategic performance needs of the organization. Our service covers the needs assessment, design, development, delivery and evaluation of workshops and programs.

Through their many years of change implementation and business management experience, our consultants are well equipped to provide coaching in the areas of change management, conflict resolution, assertive communication, and delivering and receiving feedback. We know that running a business is difficult. Implementing change in a way that engages your team in a positive way is even more difficult. We work with you side by side to develop the strategies, methods and tools required to improve personal effectiveness and team productivity.

Our knowledge transfer and leadership development services focus on the following:

Educational Courses & Certification:
- Lean Six Sigma Foundational Training for Senior Leaders
- Lean Six Sigma Yellow Belt
- Lean Six Sigma Green Belt
- Lean Six Sigma Black Belt
- Lean Six Sigma Master Black Belt
- Leadership Development Programs
One on One Leader/Individual Coaching
Team Coaching
Mentoring
Facilitation

We are practical, flexible and work at all levels of your organization from the executive suite to the shop floor.

Operations Excellence

Focused Improvement Consulting has developed a unique proprietary system for achieving sustainable operations excellence. This is the Focused Improvement System for operations excellence. There are 4 stages of the Focused Improvement System for operations excellence:

Bronze Stage

The focus of the bronze stage is on establishing a performance baseline and building awareness within employees for a need to change. To achieve this higher level of understanding, continuous improvement tools such as 5S, visual factory, scorecards, process mapping and others all help to employees “see the process” from a customer’s point of view.

Silver Stage

The focus of the silver stage is on sustaining the organized workplace and increasing employee involvement/participation in understanding the process and improvements. At this stage, we begin to see tangible process improvements and savings.

This system is built upon a foundation of Lean Six Sigma methodology and allows a company to build a sustainable culture of continuous improvement. We guide our clients in moving through the different stages of this model by working with them shoulder to shoulder, building employee engagement and implementing best in class industry practices.

Gold Stage

At the gold stage, the focus is on standardizing processes and driving employee-led process improvement. In the gold stage, the employees focus on the tougher projects which lead to significant improvements. Statistically, the process is now moving towards (short term) “6 Sigma”. At this we have begun developing skills within your employees for sustainable growth and FIC starts to take a step back, empowering your employees to take ownership of the process going forward.

Platinum Stage

At the platinum stage, the focus is on getting employees is to institutionalize innovation and implement best in class industry practices. By entrenching a culture of continuous improvement and innovation world-class operations excellence, the company can achieve and sustain a leadership position.

Design and Build Experts

Is your company resource constrained and cannot launch a new product, redesign your plant or looking to improve your current process/plant efficiency? We are your outsourced DESIGN-BUILD experts. With over a combined 65 years of experience in various industries and mechanical, industrial product, process and equipment design are here to support your growth.

This will allow your company to achieve a product or process development goal through the application of expertise, methodology and tool.

Typical services

Provide a set of services that can range from product design, product introduction, design/procure to successful to launch of in-plant process(es).
Support an existing company that wants to grow the business by expanding or extending their product offering, or production line(s)/operation.
New production introduction – product design, development and launch via a stage-gate process. Design for Six Sigma/manufacturability, QFD, etc.
Modify an existing plant with process design support
Plant or process equipment efficiency improvement
Engineering services – design/CAD/SolidWorks
Mechanical and Industrial Engineering
Equipment selection

Offering

Assessments – DFM, DFSS, Commercialization Intent, Plant or Process Flow Analysis
Product Design or Review, KPI development,
Distribution and commercialization support
Business Case and budget development
New Product Launch/Introduction
Process Design – plant or equipment
Stage Gate support
Sourcing support

Why Choose Us?

Practical

We provide and give practical advice – not from a text book. Our team at Focused Improvement have “earned their stripes” and use good business sense, data and experience to share practical real world advice that that can acted upon.

Value Driven

We are relentless to drive for results and delivering value. We do not want to waste your time nor ours.

Trustworthy

We are here for your best interests. We look at your business as it ours and put ourselves in your shoes. We help you achieve your business goals by acting as a catalyst for change.

Improvement

We are here for your best interests. We look at your business as it ours and put ourselves in your shoes. We help you achieve your business goals by acting as a catalyst for change.

Testimonials

What our Clients Say?

“The trainer did a fantastic job of keeping me engaged during the training. In addition, the real-world examples were awesome.”

Lean Six Sigma Green Belt Student

“JT’s support at our company was immeasurable. He helped focus on the valuable items and identify ways to grow our company.”

CEO of a mid-sized company

“You can tell the FIC trainers really care about the student to learn the material. JT is a great instructor and look forward to learning more from him.“

Lean Six Sigma Green Belt Student

FIC has helped us develop our site and flow of products in a way that makes sense. FIC treats our money like theirs and helped us source and create a line that met our budget. The line delivered what we were looking for.

General Manager of a mid-sized food company

“JT helped us guide our company through some tough times. He gave us practical and timely advice and revenues and profit have improved 2x.”

Mid sized company executive